Privacy Policy

This Privacy Policy (“Policy”) explains how Tamakan collects, uses, and protects your personal information when you interact with our technology services. At Tamakan, we are committed to safeguarding your privacy and ensuring the highest standards of data security. Please read this Policy carefully to understand our practices.

1. Information We Collect

A. Personal Information

We may collect information that identifies you, such as:

  • Name, Address, Phone Number, and Email: Basic contact information.

  • Account Data: Including your username and password.

  • Financial Information: Used during purchase transactions or when subscribing to our services.

B. Technical Information

When you use our website or applications, we may collect:

  • IP Address, Browser Type, and Operating System: Along with data from cookies.

  • Device Information and Activity: Details regarding your device and your interactions on our platform.

C. Usage Information

We gather data about how you use our services, including:

  • Pages Visited and Time Spent: Which pages you visit and the duration of your visits.

  • Interaction Data: How you interact with our website content and the services provided.

2. How We Use the Information

Tamakkan uses the collected information for the following purposes:

  • Providing Services: To deliver the requested services, manage your account, and process orders and payments.

  • Improving Our Services: To analyze platform usage and enhance our products and services according to user needs.

  • Communication: To send notifications, updates, advertisements, and special offers tailored to your preferences.

  • Security: To ensure the integrity of our systems and detect or prevent unauthorized activities.

  • Research and Development: To analyze usage data and conduct internal research aimed at improving our services.

3. Information Sharing

We may share your information with third parties under the following circumstances:

  • Service Providers and Partners: We share data with service providers who assist in operating our website and delivering our services (such as payment processing, hosting, and technical support) while taking necessary measures to protect your data.

  • Legal Compliance: We may disclose your information if required by law or if necessary to protect the rights of the company or its users.

  • Business Transactions: In the event of a merger, acquisition, or transfer of part of our business, your information may be transferred to the new entity, which will be bound by the same data protection standards.

4. Data Protection

  • Security Technologies: We employ advanced security measures such as encryption and firewall systems to protect your data from unauthorized access.

  • Access Controls: Access to your data is restricted to those who need it to perform their job duties.

  • Regular Updates: We periodically review and enhance our security measures to address emerging threats.

5. User Rights

You have the right to:

  • Access and Correction: Review and update your personal data.

  • Deletion: Request the deletion of your personal information if there is no legal requirement to retain it.

  • Objection: Object to the processing of your data for direct marketing purposes.

  • Information Request: Inquire about how your data is used and with whom it has been shared.

  • Withdrawal of Consent: Withdraw your consent for data processing at any time, although this may affect our ability to provide certain services.

6. Cookies

The Tamakan website uses cookies to enhance user experience and analyze performance:

  • Essential Functions: To ensure the proper functioning of the website.

  • Usage Analysis: To understand user interaction with the site and improve our services.

  • Marketing: To display content and advertisements that match your interests.

You can modify your cookie settings via your browser; however, this may affect certain functionalities of the website.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time:

  • Notices: Any changes will be posted on this page along with the updated date.

  • Continued Use: By continuing to use the website after changes are posted, you agree to the updated Privacy Policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@tamakan.com.sa

  • Address: Tulip Tower, Olaya, Riyadh

Tamakkan is committed to upholding the highest standards of data protection and privacy in accordance with local and international laws, striving to earn and maintain the trust of our customers and users.